1. Who We Are 

2. Key Information Before You Book 

3. Definitions 

4. Application of These Booking Conditions

5. Lead Passenger Responsibility

6. Our Role: Organiser, Agent or Retailer 

7. Package Holidays and Single-Element Bookings

8. Financial Protection, ATOL and ABTA

9. Tailor-Made and Luxury Travel

10. Tailor-Made Itineraries, Quotes and Confirmation

11. What Is Included and Not Included

12. Payment Terms

13. Payment Authorisation and Security Checks

14. Non-Refundable and Special-Fare Elements

15. Cancellation by You

16. Partial Cancellation, No-Show and Unused Services

17. Amendments and Transfers by You

18. If We Have to Change or Cancel Your Trip

19. Minor Changes, Equivalent Quality and Major Changes

20. Accommodation, Villas, Suites, Upgrades and Category Changes

21. Cruises, Nile Cruises, River Cruises and Cabins

22. Travel Advisories and Extraordinary Circumstances

23. Flights, Fare Types and Seat Selection

24. Special Requests, Honeymoons and Celebrations  

25. Destination Conditions and Local Requirements

26. Passport, Visa, Health and Insurance

27. Behaviour, Damage and Security Deposits

28. Complaints, Duty to Report and Acceptance by Conduct

29. Chargebacks, Section 75 Claims and Payment Disputes

30. Refunds, Credit Notes and Rebooking

31. Force Majeure / Unavoidable and Extraordinary Circumstances

32. Supplier Terms and Our Liability

33. Data Protection, Call Recording and Website Terms

34. Accuracy, Reviews, Promotions and Added Value    

35. General Legal Terms

36. Governing Law and Jurisdiction